Liberty London Reviews

I found the site really easy to use, actually. It was simple to find what I needed, the filters worked well, and checkout was quick. It loaded fine on my phone too, and my order went through the first time with no fuss.

Communication was solid and the tracking seemed to work fine, right? I did get a little anxious at first, but the parcel updates were clear enough to keep me reassured. Overall, I’m happy with the experience.

My delivery never showed up, and I’m stuck waiting around yet again. I get that delays happen, but being forced to just sit here and be patient with no real update is getting really frustrating.

I was only focused on getting my order paid for and done, so I didn’t pay much attention to anything else on the site. But checkout froze on me twice when I tried to pay, and after that I just gave up. Frustrating.

I was a little worried it might take a while, but it came way quicker than I expected. Such a relief after giving it a try, really happy with the fast delivery!

I checked, and... it was actually in stock. Kind of a nice surprise, honestly—made the whole thing way easier than I expected.

There’s loads of nice stuff to choose from, which is great but also a bit of a nightmare because I kept getting distracted by everything. I did find what I wanted in the end, so no complaints really, just maybe don’t make everything so tempting next time!

I bought a scarf the quality feels really nice. It’s soft, well-made, and looks great. My only gripe is the price, would I have loved it more if it cost a bit less? Definitely. So yeah, taking one star off for that.

I ordered something from Liberty London and had to send it back because it just wasn’t right for me. Not their fault really, it just looked a bit off once I had it in hand, which was annoying as hell.

I posted it back thinking I’d be waiting forever like you usually do with refunds, but nope, they actually sorted it really quickly. Got the confirmation email and the money landed back in my account soon after, which was a nice surprise.

No chasing them around like a mug, no stupid hassle, no drama. made the whole return way less painful, so I’d definitely order from them again.

I wasn’t really expecting much, but the order actually showed up packed really nicely. Everything seemed secure and nothing was damaged, which was a relief. Even the box looked smart, surprisingly. I guess they did put some care into it, so I was happy with that.

I used a promo code at checkout and it worked without any issues. Personally, I always appreciate when a discount actually applies smoothly, and this one saved me a nice bit on my order.

I ordered a scarf from libertylondon.com and, i got a bit mixed up with the delivery details. I know some people might think it’s obvious, but it wasn’t totally clear to me at the time, so I used the chat for help.

The staff member was really patient and didn’t make me feel awkward or silly for asking. They checked everything, explained it properly, and the order turned up with no issues. Say what you like, but good customer service makes a difference, and I’d happily shop there again.

I ordered from Liberty London and felt so relieved when everything arrived exactly as I’d picked it. No wrong items, the sizes were spot on, and it was all packed nicely. It was a simple order, but it genuinely made me happy not having to deal with any hassle. I’d definitely order again

I had a nice visit to the London store. The staff were friendly, and the store looked really good. Overall, I was happy with the experience.

I regret not browsing here earlier. The brand mix is really solid, and I found a bunch of stuff I don’t usually see anywhere else.

I had a feeling this would be one of those places where the quality is good but the regular prices feel a little too high, and that was pretty much confirmed. The stuff I got is nice and feels worth it on sale, but I don’t think I’d pay full price unless I really loved something.

I ordered a scarf and ended up needing to return it. Getting the return label was really easy, so that part was no problem. The refund, though, took almost two weeks and I did have to follow up once. It wasn’t a terrible experience, just really a bit slower than I expected from Liberty

I wasn’t expecting much, I just messaged them with my issue and figured I’d be waiting around for a while, but they got back to me really quickly and had it sorted before I even had time to get annoyed about it. Nice, simple, no hassle, and I’m really happy with how it all went